Control Support’s functional compatibility with all major browsers lets you host support sessions from Windows, Mac, and Linux machines, control Samsung devices, and view all Apple iOS, Google Chrome OS, and Android-based devices.

With security at the forefront of ConnectWise Control Support’s design, you'll be able to initiate and maintain secure end-to-end connections with roles-based security and manage-session functionality, two-factor authentication (2FA), SSL, logging, and auditing.

Provide your customers with a simple numeric code to easily connect them to your remote session. ConnectWise Control Support builds client trust in your security practices with features like consent to access, AES-256 encryption, and in-session chat—all without installing a client app.

Install an unattended access agent onto the desktop, laptop, mobile device, or server you want to support by building an access agent installer. Assuming the machine has internet connectivity, ConnectWise Control Support will have you in.

Keep your end users in-the-know while you perform background maintenance on their machines. ConnectWise Control Support can alert users when routine work is being done and lets you send requests for consent to access during work hours if their presence is unknown.

Easily configure and customize almost every option on the host page, host client, and guest client to suit your needs.